Frequently Asked Questions
What does my insurance cover?
At Machen Family Dentistry, we strive to make dental care as accessible and affordable as possible. We accept a wide range of dental insurance plans to accommodate our patients' diverse needs. Here’s a breakdown of what you need to know about insurance coverage at our practice:
Insurance Plans Accepted: While we do not accept Medicaid, we are pleased to accept most other major dental insurance plans. This includes but is not limited to Aetna, Blue Cross Blue Shield, Cigna, Delta Dental, MetLife, and UnitedHealthcare. If you have a different provider, please contact our office to confirm if we accept your specific plan.
Coverage Details: Insurance coverage can vary widely based on your specific plan. Commonly covered services include routine exams, cleanings, x-rays, fillings, and some forms of preventive care. More extensive procedures such as crowns, bridges, root canals, and orthodontics may also be partially covered. It's best to check with your insurance provider for detailed information on your benefits and coverage limits.
Verifying Coverage: Before your appointment, our office staff is happy to help verify your insurance coverage. Simply provide us with your insurance details, and we will handle the rest to ensure a smooth and stress-free visit.
Payment and Financing Options: For services not covered by insurance or if you do not have insurance, we offer various payment plans and financing options to ensure you receive the dental care you need without financial strain.
Filing Claims: Our experienced team will assist you in filing insurance claims to maximize your benefits. We aim to minimize your out-of-pocket expenses and simplify the insurance process as much as possible.
If you have any questions about your insurance coverage or need assistance with your benefits, please don’t hesitate to contact us. We’re here to help you understand your options and ensure you receive the highest quality dental care.
How fast can I get in?
At Machen Family Dentistry, we understand that timely dental care is crucial for maintaining optimal oral health. We strive to accommodate our patients' needs as quickly and efficiently as possible. Here’s what you can expect regarding appointment availability:
General Appointments: Typically, we can schedule your appointment within two weeks. Our flexible scheduling system allows us to offer a variety of time slots to suit your busy lifestyle. If you have a preferred date and time, please let us know, and we will do our best to accommodate your request.
Procedure-Based Appointments: The wait time for specific procedures may vary. For routine check-ups and cleanings, you can usually be seen within the standard two-week timeframe. For more specialized treatments, such as fillings, crowns, or orthodontic consultations, we might be able to schedule you sooner based on the availability of our specialized staff and necessary equipment.
Emergency Dental Care: We prioritize emergency dental situations and offer same-day appointments for urgent cases. If you are experiencing severe pain, a dental injury, or any other dental emergency, please call our office immediately. Our team is prepared to provide prompt and effective care to address your emergency needs.
New Patients: We warmly welcome new patients and strive to get you in as quickly as possible. Our office staff will work with you to find the earliest available appointment that fits your schedule.
Online Scheduling and Contact: For your convenience, you can request an appointment through our website or by calling our office directly. Our friendly staff is always ready to assist you with scheduling and answer any questions you may have.
If you have any specific timing needs or concerns, please don’t hesitate to reach out to us. At Machen Family Dentistry, your oral health and satisfaction are our top priorities, and we aim to provide you with the prompt and professional care you deserve.
What if I haven’t had dental care for years?
At Machen Family Dentistry, we understand that returning to dental care after a long absence can be intimidating. Whether it's due to anxiety, financial reasons, or simply a busy lifestyle, we want you to know that you're not alone and that we’re here to help. Here’s how we support patients who haven’t had dental care for years:
No Judgement, Only Support: We know that life happens, and dental care may not always be a priority. When you visit us, you’ll be welcomed with understanding and compassion, not judgement. Our goal is to help you get back on track with your oral health in a supportive and caring environment.
Personalized Care with Multiple Doctors: With three experienced and compassionate doctors to choose from, you’ll find a provider who listens to your specific concerns and tailors their approach to meet your needs. Whether you have dental anxiety, specific health issues, or unique preferences, we have a doctor who will work with you to ensure your comfort and satisfaction.
Comprehensive Initial Assessment: Your first visit will include a thorough assessment of your oral health. This involves a detailed examination, x-rays, and a discussion about your dental history and any concerns you may have. This helps us create a customized treatment plan that addresses your specific needs and goals.
Gentle and Understanding Approach: We take extra care to make your experience as comfortable as possible. Our team is skilled in working with patients who may feel anxious or fearful about dental visits. We offer various options to help you relax, including sedation dentistry if needed.
Step-by-Step Treatment Plan: After your initial assessment, we’ll develop a step-by-step treatment plan designed to restore your oral health gradually and effectively. We’ll explain each step in detail, so you know what to expect and can make informed decisions about your care.
Flexible Scheduling and Financial Options: We offer flexible scheduling to accommodate your busy life and various payment options to make your care more affordable. Our office staff can help you navigate insurance benefits and discuss financing plans to fit your budget.
Don’t let fear or embarrassment keep you from achieving a healthy smile. At Machen Family Dentistry, we’re dedicated to helping you regain your confidence and oral health with gentle, compassionate care. Contact us today to schedule your appointment and take the first step toward a brighter dental future.